Trust & Security
Why Trust Ridezy?
We're committed to transparency, security, and your peace of mind. Here's how we protect you and use AI responsibly.
How Our AI Works
We believe in transparent AI. Here's exactly how our technology helps you buy and sell cars.
AI-Powered Listings
Our AI analyzes your car photos and details to create professional listings automatically. The AI uses market data to suggest competitive pricing, but you always have full control over your listing.
Smart Pricing Recommendations
Our pricing AI considers real-time market conditions, comparable sales, mileage, condition, and local demand. Recommendations are suggestions only - you set your final price.
Transparent AI Decisions
We explain how our AI works and what factors influence its recommendations. No black boxes - you understand why we suggest certain prices or listing improvements.
Your Control Matters
While our AI provides recommendations and automates listing creation, you always have the final say. You can edit any AI-generated content, adjust pricing, and make decisions that feel right for you. Our AI is a tool to help you, not replace your judgment.
Safety Features
Multiple layers of protection keep your transactions secure and your data safe.
ID Verification
All sellers must complete identity verification before listing. Buyers can see verified badges on seller profiles.
Security Protection
Coming Soon
We use industry-standard encryption and secure payment processors. Funds are held securely until transaction completion.
Transaction Protection
Coming Soon
Our platform facilitates safe transactions with escrow-like protection. Both parties must confirm before funds are released.
Dispute Resolution
Coming Soon
If issues arise, our support team helps mediate disputes. We have a clear process for handling transaction problems.
Data Security & Privacy
Your privacy and data security are our top priorities.
End-to-End Encryption
All sensitive data is encrypted both in transit and at rest. Your personal information is protected with bank-level security.
Privacy-First Design
We only collect data necessary for transactions. Your information is never sold to third parties. Read our privacy policy for details.
Access Controls
Strict access controls ensure only authorized personnel can view your data. Regular security audits keep our systems secure.
Customer Protection
We stand behind our platform and your satisfaction.
Verified Users Only
We verify all sellers and encourage buyer verification. This creates a safer marketplace for everyone.
24/7 Support
Our support team is available around the clock to help with any questions or concerns.